chatbot
Transforming NLP: A Look at New Tools Being Used by Banks
The evolution of natural language processing is rapidly progressing. Jo Wright takes a look at BERT, one of the more game-changing innovations that is helping to transform the field of machine learning in the capital markets.
HSBC Trials Bot-to-Bot Interactions With Other Symphony Users
The bank's securities services arm increased efficiency with chatbots, and is now having interactions with clients—without human involvement.
HSBC Securities Arm ‘Strangles’ Legacy Tech with API Wrapper
The securities services business has embarked on an API strategy to offload its legacy tech and produce better connected products.
NatWest Rolls Out Personalized Trader-Dealer Chat Bot
The digital assistant is built on Symphony’s open-source technology and integrates with existing trader-dealer workflows.
Deep Learning: The Evolution is Here
Advancements in AI have led to new ways for firms to generate alpha and better serve clients. The next great evolution in the space could come in the form of deep learning. WatersTechnology speaks with data scientists at banks, asset managers and vendors…