BST Awards 2019: Best buy-side CRM platform—Tier1 Financial Solutions
![CRM](/sites/default/files/styles/landscape_750_463/public/2019-11/8BBS_CRM_Platform_Tier1FinancialSolutions_GrantWallaceHR.JPG.webp?itok=jg75RR3l)
Toronto- and New York-based Tier1 Financial Solutions follows up its success in this category in last year’s BST Awards by winning it again, thanks to its Tier1 CRM platform.
Much of the firm’s buy-side appeal can be attributed to regulatory changes introduced in the wake of Mifid II, which, according to Doug Christensen, vice president of strategy at Tier1 Financial Solutions, is driving asset managers to exert more control around their engagement with their various sell-side providers. “That means creating much more transparency, using technology to track their interactions and to manage more of their services in-house as they think about the cost implications resulting from regulatory changes,” he explains.
According to Christensen, the sell side is also undergoing something of a transformation, particularly in the small- and mid-cap research market, resulting in buy-side firms managing services in-house that traditionally would have been sourced from the sell side. “That’s having a dual impact,” he says. “It saves them money, but it also preserves the value of that service by bringing the resources in-house to support their portfolio managers.”
Tier1 has a pair of buy-side-focused offerings specifically designed to allow firms to manage their communications around corporate access, event management and client engagement as efficiently and transparently as possible. “We have a full suite of tools that allow the buy side to manage their engagement with their providers—we have a CRM platform, but we also have an event calendar that allows them to manage and originate all of their corporate access events in-house,” Christensen says. “We give them the ability to still consume from the sell side without that interaction going away altogether. They are reducing their reliance on the sell side, but they are increasingly creating their own conferences and events with the corporates to support their portfolio managers. That is our differentiator—they can do it in real time, as opposed to once a quarter, post-event or post interaction,” he says.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@waterstechnology.com or view our subscription options here: http://subscriptions.waterstechnology.com/subscribe
You are currently unable to print this content. Please contact info@waterstechnology.com to find out more.
You are currently unable to copy this content. Please contact info@waterstechnology.com to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@waterstechnology.com
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@waterstechnology.com
More on Awards & Rankings
Sell-Side Technology Awards 2024 winner’s interview: Broadridge
In this year’s Sell-Side Technology Awards, Broadridge Financial Technology won Best outsourcing provider to the sell side thanks to its hugely successful business process outsourcing offering
Waters Rankings 2024: Best market risk solution provider (highly commended)—FactSet
Product/service: FactSet Multi Asset Class Risk Solutions
Waters Rankings 2024: Best portfolio management system provider (highly commended)—FactSet
Product/service: FactSet PM Hub
Waters Rankings 2024 winner’s interview: IPC Systems
IPC Systems won the Best cloud infrastructure provider category in this year’s Waters Rankings. Tim Carmody, CTO of IPC, discusses his firm’s recent success in the rankings
Waters Rankings 2024 winner’s interview: Vneuron
Vneuron Risk & Compliance won the best AML compliance solution provider category in this year’s Waters Rankings.
Waters Rankings 2024 winner’s interview: Cloud9
Cloud9, part of Symphony, won Best trading floor communication system provider category in this year’s Waters Rankings.
Waters Rankings 2024 winner’s interview: AI Risk
New York-based AI Risk won the Best cyber security provider category in this year’s Waters Rankings.
Waters Rankings 2024: Best performance measurement and attribution system provider—FactSet
Product/service: FactSet Performance Solutions