Global Crossing’s Road to Rebound
NETWORKING & CONNECTIVITY
COO Carl Grivner says dedication to customer service is a key part of the company’s strategy for facing the obstacles of Chapter 11 and the near collapse of the telecom market.
One year after Enron imploded, WorldCom collapsed and Tyco sputtered, the folks at Global Crossing say they are starting to see some clearer skies after weathering bankruptcy, lost deals and a glut of unused networks.
Global Crossing COO Carl Grivner, now one year into his tenure with the company, remembers one of his
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