Editor's Letter - Make No Exceptions

STP REPORT

Attention, all sell-side firms with high numbers of problematic trades: The buy side says that you can either get your house in order or forget about doing business with them ever again.

Calm down. Every firm experiences exceptions -- those trades that refuse to settle, slow down traffic and endanger deals at the end of the trading cycle. And the buy side has hardly been known for leading the way in the adoption of new technology. In fact, institutional investors experience an exception rate of

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