SunGard Redux
IT SQUAWKBOX
Why, you ask, would a curmudgeon suddenly become open-minded, especially when it comes to the very complicated and controversial empire known as SunGard? The simple answer is that it appears to be just what SunGard must do to improve its interactions with customers and the integration among its products and services.
Let’s start with customer complaints. Major user firms say the ongoing difficulty with SunGard is its inability to put forth a unified "value proposition," which translated from MBA
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