Keeping Web 2.0

SERVICES

Trying to grapple with Web 2.0 may seem like simply putting a finger in the dike, but it is better to plan for it than be dragged under its growing torrents.

Many firms have taken an a la carte approach when it comes to which portions of Web 2.0 to support. Conventional wisdom from CIOs is that wikis are good and social networking is bad. This sentiment does not come as much of a surprise, since wikis are the Usenet model with a more appealing graphical user interface. Social networking, however

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