Editor’s Letter

DEPARTMENTS

Redefining ROI

The term "return on investment" has a different meaning for the firms that are settlement members of CLS Bank than it does for most of the rest of the securities processing industry. That’s because they’re one step ahead.

Many operations managers today think of returns in terms of the more efficient processing, reduced risk and fewer costly exceptions that a new technology project might deliver.

Although it has been five problem-plagued years since the CLS initiative began, the firms

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