Riding the Offshoring Waters, and a New Look
EDITOR'S LETTER
When 60 Minutes does a story on outsourcing financial services to India, you know that the concept has hit the big time. Of course, we’ve known about it for some time here at Waters. We’ve covered the topic for years and this month, Waters reporter Robert Daly delivers the inside scoop on how firms like Lehman Brothers offshored back-office operations in a matter of months--from concept to implementation.
Outsourcing and offshoring are all the rage as firms strive to wring more value from their
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