Global Crossing's Woes Worsen
NETWORKS AND INFRASTRUCTURE
NEW YORK and LONDON--As Global Crossing becomes the focus of two federal investigations, analysts have begun to raise concerns that customers may start to abandon the company. Two of Global Crossing's customers, speaking on the condition of anonymity, report that operationally, service remains unaffected. But customers admit the allegations come as a "shock" and that concerns have been raised.
"Customer attrition is a significant threat to Global Crossing, particularly on the enterprise side,"
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