AFTAs 2018: Best Communications Infrastructure Provider—IPC Systems
![IPC-Infrastructure-AFTAs2018](/sites/default/files/styles/landscape_750_463/public/2019-01/IPC-Infrastructure-AFTAs2018.jpg.webp?itok=sQfE4f8a)
This year and for the third year in a row, IPC Systems has won the best communications infrastructure provider category at the AFTAs. Jersey City, NJ-based IPC has done extensive work to make its ubiquitous voice communication platform, Unigy, and its recently unveiled cloud-based ecosystem, Unigy 360, more responsive to the demands of its clients, including additional integration with other offerings to increase workflow efficiencies.
Don Henderson, senior vice president for product, research and development, and IT at IPC, says the next year will see more voice to data and platform integration. The firm plans to roll out an offering that builds out additional metadata from voice calls and other communications to create information that can be fed into analytics platforms. “We kicked off a data project a year ago and we’re already testing it in beta,” Henderson confirms. “This is our big innovation project for 2019. The project will take the data that our users generate through our ecosystem and convert that usually unstructured data to structured data to derive good intelligence.”
Henderson adds that voice communication still holds huge importance in the trading world, but the data that can be gathered by it can be unwieldy. With this in mind, IPC wants to ensure that analytics from communications—either from voice or text—can be made more efficient so that clients can derive better information from it to inform their trading or strategies.
Innovation is important for IPC, says Henderson, which is why the company spent the past few years working on new offerings as well as with other firms. IPC partnered with other voice data services firms like GreenKey Technologies to deliver more value, an initiative that won the best partnership or alliance category in this year’s AFTAs.
In October 2018, IPC also announced a partnership with business communications provider tekVizion to test out the interoperability of IPC’s platform and security patches. The partnership is expected to deliver upgrades much faster to clients to ensure any security fixes or updates don’t experience glitches in live environments.
But IPC’s innovative streak has not been limited to new offerings. According to Henderson, one of the company’s largest ongoing projects has been to expand access to Unigy. The company has been working to make using the Unigy platform more fluid between desktops, mobile phones and tablets as well as to other potential access points. Henderson notes that mobility and mobile access is especially important in the Asian and European markets where customers are often on the move.
IPC will be launching Unigy 360 in the Asia-Pacific region in the first quarter of this year.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@waterstechnology.com or view our subscription options here: http://subscriptions.waterstechnology.com/subscribe
You are currently unable to print this content. Please contact info@waterstechnology.com to find out more.
You are currently unable to copy this content. Please contact info@waterstechnology.com to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@waterstechnology.com
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@waterstechnology.com
More on Awards & Rankings
Sell-Side Technology Awards 2024 winner’s interview: Broadridge
In this year’s Sell-Side Technology Awards, Broadridge Financial Technology won Best outsourcing provider to the sell side thanks to its hugely successful business process outsourcing offering
Waters Rankings 2024: Best market risk solution provider (highly commended)—FactSet
Product/service: FactSet Multi Asset Class Risk Solutions
Waters Rankings 2024: Best portfolio management system provider (highly commended)—FactSet
Product/service: FactSet PM Hub
Waters Rankings 2024 winner’s interview: IPC Systems
IPC Systems won the Best cloud infrastructure provider category in this year’s Waters Rankings. Tim Carmody, CTO of IPC, discusses his firm’s recent success in the rankings
Waters Rankings 2024 winner’s interview: Vneuron
Vneuron Risk & Compliance won the best AML compliance solution provider category in this year’s Waters Rankings.
Waters Rankings 2024 winner’s interview: Cloud9
Cloud9, part of Symphony, won Best trading floor communication system provider category in this year’s Waters Rankings.
Waters Rankings 2024 winner’s interview: AI Risk
New York-based AI Risk won the Best cyber security provider category in this year’s Waters Rankings.
Waters Rankings 2024: Best performance measurement and attribution system provider—FactSet
Product/service: FactSet Performance Solutions