Don't Overstep the 'Creepy Line' When It Comes to GDPR

ING data chief says as firms comply with GDPR, they must be ethical when interacting with client data, especially as they incorporate more AI tools.

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The General Data Protection Regulation (GDPR), set to go live on May 25, has proven to be a surprisingly difficult and sneaky challenge, as companies come to grips with the technical aspects, as well as the sprit, of the rule.

Speaking at an event last week, Chris Bannocks, ING’s group chief data officer (CDO), said that financial and technology firms should not only comply with GDPR as a legal requirement, but noted that they have a responsibility to be ethical when dealing with client data

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