CITICORP Traders Quit Their Desks As BT Turret System Misbehaves

MANAGEMENT AND STRATEGY

Three weeks ago, Citicorp traders in New York were unable to receive inbound calls at their BT North America Inc.- supplied telephone turret stations. Citicorp has been using BT's ITS dsx turret system since the bank went live in its new trading room at the end of the summer.

According to Citicorp sources, on two separate days during the week of Oct. 4, traders were sent home because the failure of the turret system prevented them from conducting business. Sources say that the bank gave BT an

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