Resourcing to India
OUTSOURCING
If this were a movie, the director would yell, "Take two!"
JPMorgan Chase's (JPMC) announcement that it plans to hire 4,500 people in India over the next 10 months is part of an overarching global resourcing strategy the bank put in place after chief executive officer Jamie Dimon pressed the firm to scupper its $5 billion contract with IBM in 2004 in favor of a more controlled, hybrid approach to outsourcing.
The offshoring move—an expansion of JPMC's treasury and securities service functions
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