TOFIS Keynote: National Bank of Canada Uses AI to ‘Brew’ a Richer Blend of Banking Services
Some fear the prospect of artificial intelligence taking traders' jobs. But, explains National Bank of Canada's Alexis Gouslisty, AI's greatest opportunities are in transforming the way banks manage data internally and how they interact with clients.
Gouslisty described his efforts to transform National Bank of Canada, using AI to improve the customer experience, comparing the challenge facing banks around using AI to offering greater value to clients to the coffee industry: In addition to savings and efficiency benefits, innovation and better customer experience translates to being able to charge higher fees for services, he said. For example, a cup of coffee beans may cost one cent per cup. An individual-serve packet of coffee may cost 25
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@waterstechnology.com or view our subscription options here: http://subscriptions.waterstechnology.com/subscribe
You are currently unable to print this content. Please contact info@waterstechnology.com to find out more.
You are currently unable to copy this content. Please contact info@waterstechnology.com to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@waterstechnology.com
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@waterstechnology.com
More on Data Management
In 2025, keep reference data weird
The SEC, ESMA, CFTC and other acronyms provided the drama in reference data this year, including in crypto.
Asset manager Saratoga uses AI to accelerate Ridgeline rollout
The tech provider’s AI assistant helps clients summarize research, client interactions, report generation, as well as interact with the Ridgeline platform.
CDOs evolve from traffic cops to purveyors of rocket fuel
As firms start to recognize the inherent value of data, will CDOs—those who safeguard and control access to data—finally get the recognition they deserve?
It’s just semantics: The web standard that could replace the identifiers you love to hate
Data ontologists say that the IRI, a cousin of the humble URL, could put the various wars over identity resolution to bed—for good.
The art of communication: Data pros need better messaging
As the CDO of a tier-one bank puts it, when there’s an imbalance in communication between the data organization and the business (much less other technology heads) “that creates problems.”
Does TP Icap-AWS deal signal the next stage in financial cloud migration?
The IMD Wrap: Amazon’s deal with TP Icap could have been a simple renewal. Instead, it’s the stepping stone towards cloudifying other marketplace operators—and their clients.
T. Rowe Price’s Tasitsiomi on the pitfalls of data and the allures of AI
The asset manager’s head of AI and investments data science gets candid on the hype around generative AI and data transparency.
Waters Wavelength Ep. 298: GenAI in market data, and everything reference data
Reb is back on the podcast to discuss licensing sticking points for market and reference data.
