Artificial intelligence, like a CDO, needs to learn from its mistakes
The IMD Wrap: The value of good data professionals isn’t how many things they’ve got right, says Max Bowie, but how many things they got wrong and then fixed.
My New Year’s resolution this year is twofold: first, to do a better job of learning from my mistakes, and also to be a better communicator. So, for example, when I make the *mistake* of scarfing all of my kids’ ice cream from the freezer overnight, I can more effectively *communicate* to them that, actually, it was Santa and his reindeer who scarfed it.
In our industry, there’s a lot of pressure to get things right, and seemingly an expectation that people thrust into new, complex tasks will
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