Outsourcing Application Support
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As financial institutions strive for competitive advantage, the outsourcing of non-core functions to external specialists has become an increasingly popular strategic decision, says Lisa Pearce-Higgins, head of research at Lepus, a management consultancy specializing in the finance industry.
In the past decade, IT departments have faced increasing pressure to reduce the costs of providing and managing information systems, while simultaneously accelerating the delivery of new applications and
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