Banks Continue to Fail To ‘Get’ the Web
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Not everyone is making the most of the World Wide Web. While it’s true that institutional asset management largely depends upon face-to-face relationships, its managers are slow to adopt the Web as an instrument for communicating with and providing services to clients. This dragging pace has not only led to an overall lag in developing effective Web strategies; it also places large financial firms well behind their contemporaries in the retail and intermediary channels.
For financial firms, a
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