Waters Rankings 2024: Best reconciliation management provider—Duco
Product/service: Duco platform
Overview
Duco’s no-code, AI-powered, cloud-based reconciliation platform automates the processing of structured and unstructured data. Users can extract, transform, reconcile, manage exceptions and publish data quickly without sacrificing accuracy.
The industry spends a lot of time and money each year supporting inefficient data processes where humans manually extract and rekey data, transform it, and then manage breaks frequently caused by poor matching. Duco’s vision is to reduce the time spent on data-related functions in operations and finance departments by 90%.
I am delighted with the results we have seen from the Duco platform, which have exceeded our expectations. Given the quality of data, the match rates being achieved are incredibly high. It has been possible to automate large parts of our most complex reconciliation, removing all manual work around matching, categorizing and labelling. This has freed up our team to focus on value-added tasks such as root cause analysis and fixing data issues at source
Jason Langley, director, accounting and settlement, Willis Towers Watson (WTW)
The solution
The Duco platform features:
- Flexible data extraction of structured data (flat, CSV and ISO files) and unstructured data (PDFs, emails, images, etc.). It is data- and format-agnostic and has no fixed width or schema.
- Data preparation: Transforms, normalizes and enriches data without a separate ETL tool/platform
- Reconciliation: Supports numerous use-cases, from cash to derivatives and regulatory reporting
- Simple interface with fuzzy matching/logic and user-defined tolerances to filter out “noise”
- In-platform dashboards, integration with visualization tools, and exporting for other uses or reporting functions
Secret sauce
- AI-powered Adaptive Intelligent Document Processing (AIDP) technology with customized, supervised models, trained on clients’ specific document types and improved through human interaction
- No-code capability allowing business users to spin up controls without IT dependency
- Matching engine delivers accurate matches reducing the number of false exceptions. One client’s match rates improved from 60%–70% to 90%–99%, while another saw 40% fewer cash reconciliation breaks.
- Automated exception management, including labeling, commenting and assigning for investigation
Recent milestones
- Duco launched its AIDP capabilities for reconciliation, allowing users to automatically extract and reconcile data from unstructured formats like PDFs, emails and images.
- For cash reconciliations, Duco added continuous scaling upgrades and enhanced control, oversight and evidencing.
- Duco launched an accelerated solution for European Market Infrastructure Regulation (EMIR) Refit readiness, including support for the ISO XML schema, automatic process templates updates, reconciliation, and operational dashboards.
We’re delighted to have been recognized as the leading reconciliation software in such a prestigious award for the second year running. These awards are voted on by the industry and we feel very proud to have made such a positive impact upon our clients. I’m excited to see the response to our new AI capabilities in unstructured data, which solves a huge reconciliation pain point for the industry—and there’s plenty more innovation to come
James Maxfield, chief product officer, Duco
Future objectives
Duco plans to:
- Expand its AIDP offering to new use-cases and introduce no-code functionality to enable business users to train and deploy models, as well as additional features such as automatic document classification
- Scale and AI-assist exception management―search, label, assign, repair, sign-off, etc.—to further speed up investigation and resolution
- Extend and AI-assist data preparation operations
- Enhance dashboards for monitoring, actions, insights, and reporting
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