IP Trade Integrates Red Box for Voice Recording

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Call recording is a regulatory obligation across most developed markets.

Red Box's Quantify product will be utilized across IP Trade's product line, and will include functionality for replay from the turret itself among other features.

"Red Box's extensive expertise across a wide range of industry sectors means they are well placed to support our business moving forward," says Steve Warren, head of sales at IP Trade. "The simplicity, functionality and flexibility of the Quantify solution will ensure our customers can benefit from a high quality recording solution and we look forward to developing the partnership."

Call recording is mandated in Europe by provisions in the Markets in Financial Instruments Directive (Mifid), as well as individual regulation in component markets, overseen by bodies such as the Financial Conduct Authority (FCA) in the UK. Analogous regulation is present in other regions.

 

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