Latency Still Vital, But 'Smarts' is New Focus

Varghese Thomas, vice president of financial services at Savvis, described a growing focus on turning end-to-end latency management from an "art form" to a "science," by setting benchmarks and guidance for quantifiable latency metrics that would allow firms to determine if they are faster than their competitors.

Rather than discussing the value of a millisecond, firms are now considering the cost of a millisecond of latency when deciding whether to make specific investments in new solutions or