Taming the Wild, Wild Web

Yet despite this convergence, there is considerable reluctance by IT managers and compliance officers to embrace Web 2.0, which is often seen as uncontrollable, insecure and impossible to audit. Yet there are good reasons for the success of these "wild" services and CTOs should take note.

Despite initial doubts, instant messaging is now widely used. Podcasts and wikis are common, and blogs are catching on as well, with intelligent search engines to find documents. Investment banks are also

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